The right document
Each item says what it should be, like “pay stub” or “declarations page”. Uploads that are something else are flagged with a friendly note.
Readable and complete
Dark, blurry or cut-off photos are caught. “Every page” items warn when pages look missing, like page 1 of 3 on its own.
Dates and expiry
Set “dated in the last 3 months” for statements and pay stubs, or “not expired” for IDs and licenses. Old or expired documents are flagged.
Your conditions
Require the customer's own name, front and back, or a signature. The check tells the customer which condition wasn't met.
Key details pulled out
Names, dates, amounts and issuers are read into a short summary for you. Full ID, account and card numbers are never kept, only the last four characters.
Your choice per item
Turn AI off for an item, like ID documents, and those files are never sent to the AI. They're marked “Received” for you to review.
How it works
- 01
Describe each item
What it is, how many, how recent, and any conditions.
- 02
Customer uploads
From a phone or computer, with no account.
- 03
Checked in seconds
Passed items turn green. Problems come back with a clear fix.
Frequently asked questions
- Which files can be checked?
- Photos and PDFs: IDs, pay stubs, statements, invoices, receipts, certificates, forms and condition photos. Videos and Word or Excel files are received without an AI check for you to review.
- Does the AI make the final decision?
- No. It helps the customer get it right the first time and summarizes what came in. You review and decide.
- What happens to the files after the check?
- They stay in the request for you to download or deliver, and are deleted automatically when the request is complete or its retention period ends.
- Can I switch AI off completely?
- Yes, for the whole checklist or for single items. Files are then only stored and never sent to the AI provider.