Account ·

FAQ and troubleshooting

Short answers to the questions we get most.

The scan says I have used my free scan

Each visitor gets one. Save your existing report to an account to keep checking weekly, or start a plan. Your report link still works.

Why am I not named when I rank well on Google?

Assistants read a handful of sources and your own plain-text facts, then name whoever those describe clearly. Page-one rankings are one input among many. The sources section of your report shows exactly what they read.

The mirror moment says something wrong about me

That is the point of it. The claim is what an assistant believes today. Fix the fact on your site in plain text, mark the task done, and the next checks will show whether the assistant caught up.

Answers change every time I ask ChatGPT myself

They do. Assistants search and sample on every run. We ask the same questions on the same models every week and look at trends, which is why weekly is the right cadence.

No, and neither can anyone else. OpenAI, Google and Perplexity all say placement depends on many factors. We show you the gap and help you close it.

Do you need access to my site?

No. We read your public site the way crawlers do. Everything we write is handed to you to publish, unless you connect Autopilot to your blog.

What do you store?

The answers assistants gave, word for word, so every claim in a report can be checked. Market-level statistics are shared across customers without naming anyone. See the privacy policy.

Something is broken

Email hello@tangentflow.com with the page address and what you expected. Include the time, so we can find it in the logs.